Network Administrator
Job Summary: We are seeking a highly skilled and experienced OnPrem and Cloud Network Administrator with expertise in Network Security firewalls proxies load balancers cyber security Cisco switches routers SDN MPLS wireless access points controllers IPAM solutions and SolarWinds monitoring tool to join our IT team. The ideal candidate will have extensive experience in managing […]
IT Service Desk Agent
Important: · Ability to work in 24*7 shift environment with Rotational Off and rotational Shifts Responsibilities · First Point of Contact for end users seeking technical assistance via phone email or chat · Remote troubleshooting using diagnostic techniques and relevant questions · Analyze issues and determine the best solution based on customer details · Escalate unresolved issues to the appropriate […]
Senior Service Desk Specialist
· We are looking for an experienced Service Desk Senior Agent to manage our IT Infrastructure Service Desk operations The ideal candidate will have extensive experience in managing and meeting SLA and KPI targets providing support through voice calls and being multilingual in English plus one or more of the specified languages Key Responsibilities · Manage Service […]
Technical Support Specialist
Responsibilities: · Desktop and Laptop Support Proficiency in troubleshooting and repairing hardware issues for desktops and laptops · Peripheral Devices Experience with printers scanners and other peripheral devices · Operating Systems Expertise in Windows macOS and Linux operating systems · Active Directory Managing user accounts groups and permissions · Group Policy Configuring and managing Group Policy Objects GPOs for security […]