Business Analyst

Key Roles and responsibilities:

• Understand the Field Mobility functionalities build within the existing applications
• Should be able to conduct the discovery or joint sessions with different teams like Business, Service, and end users to discuss and gather the business requirements
• Should be able to capture and define and document the requirements and cover all aspects in terms of the final project deliverable
• Understand the Germany labour law applicable for the Mechanics and Field Mobility application
• Creating first set of low fidelity dashboard wireframes examining new process performance to help UI designers create high-fidelity visual designs
• Creating and maintaining a feature list backlog with priority set using appropriate prioritization mechanisms
• Reviewing designs created by UI designers to ensure that the requirements are met, and client standards are adhered
• Creating a document repository to enable users to understand new processes and ensure quick adaptation
• Business process improvement redesign and optimization
• Creating as is user journeys persona maps and frameworks to further establish to be processes and ensure their implementation
• Defining user stories for Agile sprints and leading user story refinement efforts
• Working along with client-side stake holders, technical leaders to create process flows sequence diagrams and list of functional features
• Ideating and innovating on new research ideas techniques and industry specific process templates
• Validation of business processes and coordination with technical teams for Business process testing to enable checking software readiness from a business users and customers perspective through demo sessions and obtain user sign offs.
• Coordinate between the offshore teams for development support and enhancement

Qualifications:

1. Candidate having 8-10 years of experience in experience with field services domain and should have a good experience of mobility apps