Lovosice, Czech Republic
Posted 1 month ago

EUC L2 White Glove Service:

  • Performs installation of desktop software products as approved by client.
  • Performs additional application installation and/or configuration as required.
  • 4-5 Years of experience into end user computing
  • Able to support Windows & basic iMac devices break fix Issues.
  • Able to reimage the laptops and install approved software’s.
  • Shipping and receiving the laptops from users & vendors.
  • Completes necessary administrative work to track and demonstrate completion of tasks.
  • Participates and communicates effectively with team members.
  • Develops and maintains a high level of customer satisfaction, and improved customer relations.
  • Knowledge of Microsoft operating systems and Microsoft desktop products.
  • Strong End Client communication skills, Able to communicate in Local Language
  • Good knowledge of in ITIL Process.

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