Posted 2 weeks ago

Essential Requirement and Responsibilities

  • Security Cleared, UK National only.
  • We need someone who can competently support the following technologies as a minimum as L3,(resolving incident, configure, upgrade, security etc)  and have L3 level knowledge (design level).
    • CISCO Firepower and FortiGate Firewalls with IPS/IDS
    • CISCO Catalyst switches
    • Fortigate RAS VPN with MFA
  • Should have clear concepts on OSPF/BGP, different type of resiliency configuration.
  • Strong Network Data and Security knowledge.
  • Strong knowledge of configuring router, switches, and firewalls.
  • Prior experience of NoC /Incident Handling and supporting Network technologies such as routing/switching, firewalls, load balancers, and proxies that underpin multiple data centres.
  • Experience working with alerting and monitoring tools such as Manage Engine OPS manager, CISCO DNA-C, Prime, Nagios etc.
  • Experience working with any ITSM tool such as Service Now.
  • Strong verbal and written communication skills.
  • Role includes P1 Operational on-call support, subject to scheduling.
  • Document and control Standard Operating Procedure (SOP’s) for IT processes.

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