Process Consultant – Core Banking

We are hiring an experienced Core Banking Process Consultant with 10+ years of expertise in process improvement with a specific focus on banking process transformation and core banking system (CBS) implementations. Ideal candidates will be proficient in process mapping and documentation, excellent communication, strong analytical, problem-solving and interpersonal skills required in delivering initiatives that drive sustainable change.

What You’ll Do

As a Process Consultant – Core Banking, you will be responsible for analyzing, designing, and optimizing core banking processes to improve efficiency, customer satisfaction, and regulatory compliance. This role involves working closely with stakeholders to identify areas for improvement and implementing best practices. In this context, the following activities will fall under your responsibility:

• Conduct comprehensive analyses of existing core banking processes and systems.
• Identify opportunities for process improvement and develop optimization strategies.
• Collaborate with stakeholders to understand business requirements and objectives.
• Design and implement process improvements, ensuring alignment with organizational goals and regulatory requirements.
• Develop detailed documentation, including process maps, procedures and guidelines.
• Provide training and support to staff on new processes and systems.
• Monitor the effectiveness of implemented changes and make adjustments as needed.
• Stay up-to-date with industry trends and best practices in core banking.
• Ensure compliance with regulatory requirements and industry standards.
• Prepare and present reports to senior management on process improvement initiatives and outcomes.

Key Qualities for Success

• Banking-Specific Expertise: Experience in large-scale CBS implementations, with deep understanding of banking front, middle and back office processes and familiarity with core banking and associated systems, included but not limited to payments, branch banking, retail and commercial banking, finance and mortgages.
• Stakeholder Management, Communication & Reporting: Strong communication and ability to influence and align diverse stakeholders within banking environments.
• Leadership and Mentorship: Proven ability to lead and mentor Change Champions in fast-paced, high-stakes projects.
• Skills in Change Metrics and Impact Analysis: Ideal candidates will excel at defining process improvement metrics, manage change impacts and resistance, and ensuring adoption metrics are met to demonstrate real transformation outcomes.
• Global Experience: Comfortable navigating the complexities of multicultural and cross-border banking transformation programs.
• Continuous Learner: Committed to staying current on trends in banking technology and best practices.
• Results-Oriented Mindset: Skilled at translating CBS implementation strategies into measurable outcomes.

Qualifications

• Education: Bachelor’s degree in Business Administration, Information Technology or a related field.
• Experience: 10+ years in banking transformation roles, with at least 7+ years focused on banking process improvements. Demonstrated success in CBS implementations or large-scale banking system rollouts.
• Certifications: PMP or Prince2 certification is highly desirable. Banking-specific qualifications (e.g., Certifications in CBS solutions like Finacle, Temenos, or SAP Banking) are a plus.