M365 Infrastructure Analyst

Key Responsibilities:

·         Deploy, configure, and manage endpoint devices and client applications.

·         Implement and manage security policies for endpoint devices.

·         Monitor and troubleshoot endpoint-related issues.

·         Collaborate with other IT teams to ensure seamless integration of endpoint devices with network and server infrastructure.

·         Provide technical support and training to technology staff and end-users.

·         Ensure compliance as per organization policies and procedures

·         Manage O365 instance, including update channels, Copilot and feature/quality updates.

·         Required Qualifications:

·         Minimum 5+ years proven experience in Windows Systems including endpoint management and administration or 3 years with an advanced degree

·         1+ year of recent experience with Intune device management, policy enforcement and controls.

·         1+ year working with scripting languages such as Powershell, Bash, Shell, etc (Powershell highly preferred)

·         Demonstrated strong knowledge of Microsoft 365 workloads, Windows 10/11, and endpoint management tools.

·         Bachelor’s degree in computer science or related field and/or relevant professional experience

Preferred Skills:

·         Advanced education degrees are desirable.

·         Proven knowledge of standing up Microsoft Cloud PC – Windows 365.

·         Relevant Microsoft certifications such as:

o    Microsoft Certified: Endpoint Administrator Associate certification

o    Microsoft 365 Certified: Administrator Expert

o    Microsoft Certified: Identity and Access Administrator Associate

o    Microsoft Certified: Information Protection and Compliance Administrator Associate

o    Microsoft Certified: Security Operations Analyst Associate.

·         Proficiency with Microsoft Intune and Configuration Manager (SCCM).

·         Proficiency with scripting languages, preferably PowerShell.

·         Understanding of encryption, data protection, and secure access methodologies.

·         Experience with configuring and managing security tools and policies in Microsoft 365 and Group Policy for Domain environments.

·         Experience with VPNs, firewalls, secure network access, along with secure access policies.

·         Experience with managing Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business.

·         Knowledge of the specific compliance and security requirements for government cloud environments.